De missie
This opportunity could change your life!
OneLife is a Luxembourg life insurance company specialised in cross-border financial planning solutions for wealthy clients across Europe and beyond. To support our growth, we are looking for the right candidate to join our passionate Customer services team.
Main objectives of the role
- Daily policy administration from A to Z within the Dedicated Funds team (subscription, surrenders, switch, any kind of modification)
- Service our clients, partners and other stakeholders (asset managers, custodians etc.)
- Coordinate smooth running of the tasks required to complete the customer's request, while complying with service quality and deadlines
- Be in charge of the first level of compliance and anti-money laundering controls
- Build long lasting professional relationships
- Have knowledge on life insurance contracts & financial products
- In-house coordination with: Sales, Wealth Planning, Compliance, Products, Unlisted Team and Tax & Legal
Profile of our future teammate
- 5 year of customer service experience from an insurer
- Knowledge of the dedicated funds on the French/Belgian market
- Knowledge on FAS support
- A team player substantiated by excellent interpersonal skills
- Able to demonstrate excellent written and oral communication skills
- Excellent organisational and prioritisation skills
- Fluent in French
What we offer…
-
Member of the Insurance collective agreement -
13th month -
Lunch vouchers -
Pension plan -
Flextime hours & teleworking authorised -
35.5 days of holidays per year -
Employee development opportunities -
Fruit at the office, sports committee, social events… -
Inclusive company
Recruitment Process
Geïnteresseerde kandidaten worden verzocht hun sollicitatie, enkel hun cv, te sturen naar het volgende e-mailadres: hr@onelife.com