De missie
This opportunity could change your life!
Customer Services Officer – Belgian market - Fixed Term Contract (CDD) 1 year
OneLife is a Luxembourg life insurance company specialised in cross-border financial planning solutions for wealthy clients across Europe and beyond. To support our growth, we are looking for the right candidate to join our passionate Customer services team
Main objectives of the role
- Daily policy administration from A to Z within the Dedicated Funds team (subscription, surrenders, switch, any kind of modification)
- Service our clients, partners and other stakeholders (asset managers, custodians etc.)
- Coordinate smooth running of the tasks required to complete the customer's request, while complying with service quality and deadlines
- Be in charge of the first level of compliance and anti-money laundering controls
- Build long lasting professional relationships
- Have knowledge on life insurance contracts & financial products
- In-house coordination with: Sales, Wealth Planning, Compliance, Products, Unlisted Team and Tax & Legal
Profile of our future teammate
- Customer service experience from a bank or an insurer
- A team player substantiated by excellent interpersonal skills
- Able to demonstrate excellent written and oral communication skills
- Fluent in French, Dutch is an advantage
- Excellent organisational and prioritisation skills
What we offer…
-
Member of the Insurance collective agreement -
13th month -
Lunch vouchers -
Pension plan -
Flextime hours & teleworking authorised -
35.5 days of holidays per year -
Employee development opportunities -
Fruit at the office, sports committee, social events… -
Inclusive company
Recruitment Process
Geïnteresseerde kandidaten worden verzocht hun sollicitatie, enkel hun cv, te sturen naar het volgende e-mailadres: hr@onelife.com