The Mission

This opportunity could change your life!

OneLife is a Luxembourg life insurance company specialised in cross-border financial planning solutions for wealthy clients across Europe and beyond. To support our growth, we are looking for the right candidate to join our passionate Sales Support team.
The open position is primarily focused on to be the point of contact for partners’ daily business, together with the country managers.

Main objectives of the role

Sending marketing and sales documentation to partners
Control and assistance in completion of subscription files upstream
Checking that partners' requests have been properly taken into account and monitoring their execution, in conjunction with internal departments (Investment Trading, CS France, Business Coordination)
Remote coaching on the mastery of our secure digital platforms (dedicated to partners and clients), our offer, and our processes in general
Help on events in relation with internal services (marketing, communication, expert services ...)
In rebound of the newsletter, targeted communication to partners on news
Consolidate a response base on Wealth Planning (wealth engineering, core and non-core markets) and Investment (non-traditional assets) topics
Report product and/or service evolution needs on behalf of the sales team and notify Business Coordination
Primary support for the sales team on partner-related questions